Thank you for your interest for Designs By Ralu! Please read carefully all the terms described below!
Designs By Ralu Terms of Use Last update 18.03.2020

License and use of our machine embroidery designs
You must have an embroidery machine in order to use these digital designs. These are digital files and not a finished product.

Our designs may NOT be purchased and brought to someone else to put on a product. They are licensed ONLY to the purchaser of the designs. If you would like something stitched onto a product, please have the person doing the embroidery purchase the files. Our designs come in the following formats only: PES (Brother, Baby Lock, Bernina), DST(Tajima), EXP (Melco), HUS(Viking), JEF (Janome), VIP(Pfaff), VP3(Pfaff) and XXX(Singer). We do NOT provide any other design formats. We will not forward purchased designs to any email address other than the one used to purchase the designs.

Designs sharing policies
Our digitized embroidery designs, either purchased or free designs that are downloaded, MAY NOT be sold, traded, shared, given away, or included in any design set. This includes purchasing with the intent to copy and share with your family or friends. You may not use ANY portion of our design or our exclusive artwork as a basis to create a new design and call it your own. Many hours have gone into these patterns to bring you unique, high-quality designs at affordable prices. Please respect our work. Please note that we will not respond to emails with order issues in which two parties split the purchase with the intent of sharing designs.

We reserve the right to immediately and without notice terminate repeat and future downloading abilities to any account holder who is known to be sharing designs. ALL design downloads will be terminated. Our designs are available for instant download upon purchase. We are not required to provide indefinite and unlimited downloads. We do so for convenience. Therefore, those violating our terms of use will lose those abilities.You may not alter designs and call them your own or sell the altered designs. You may edit the designs for your own personal use. By purchasing our designs, you are purchasing a license to use them. Only the actual purchaser of the designs holds this license. This license is NON transferable. You may not at any time, pass the files to anyone else for any reason without express written permission from us. The designs and all copyrights belong to Designs By Ralu ( FEERYA CUSTOM CREATIONS S.R.L.) and are protected under international copyright laws.

Using Designs By Ralu embroideries on items for sale
Our designs MAY be stitched on items to be sold as long as they are not mass-produced (the production of large quantities of a standardized article by an automated mechanical process). As long as only the individual purchaser sews the designs, there is no limit to the amount of times you may stitch them on items for sale. Designs used on items for sale must be purchased. FREEBIES: You may NOT use our free designs on items for sale. You must purchase the designs if you are going to make a profit.

We encourage the use of our designs to be stitched on items you sell! While you may stitch the designs on items to be sold, including iron-on applique patches, you may not claim to be the creator/designer of the designs themselves. Kindly credit “Designs by Ralu” by mentioning Embroidery Designs from Designs By Ralu and kindly link our Website. This policy is to protect our copyrights and that of our exclusive artists. Thank you so much for your understanding of and cooperation with this policy.
In the event of a joint business where there are two or more embroiderers, a license MUST be purchased for *each person*. Our designs are licensed ONLY to ONE individual. Each embroiderer must purchase their own copy. In the event of a business partnership, each individual must have purchased their own copies. This is no different than other commercial use terms such as “2 user license” “3 user license” etc. Thank you for complying with our terms.

If you have any finished products created with our designs, we would be very happy to post them on our projects page.

Your account data
You may not share your login to our website with another individual. As a convenience to our customers, we have provided a venue for you to view all previous purchases and re-download your designs should you lose them or experience a computer crash. Please do not share your login or password with anyone. All downloads are tracked and monitored on a regular basis.

If we find designs being downloaded to multiple computers of one account holder, downloading abilities will be suspended without notice and further rights to future downloads will be revoked.

Refunds and exchanges
Due to the digital nature of our designs and their ability to be downloaded instantly, refunds and exchanges are not offered. There are no refunds once designs have been downloaded. We have a firm policy on this. If you have difficulty downloading your designs or if you have a double purchase, please send us an email at help@designsbyralu.com and we will offer you support. If you do not hear back from us within 24 hours, please re-send. Please note that we are closed during the weekend and all major holidays.

Use of artwork
Our designs are for machine embroidery purposes only. All designs, including the graphic images, used to create the designs are copyrighted. Graphics may not be used for purposes other than machine embroidery such as scrapbooking, silk-screen printing, vinyl designs, smocking, SVG files etc. You may not use the artwork/image of one of our designs to create a manual applique design. You may not use ANY portion of our design or our exclusive artwork as a basis to create a new design and call it your own. All artwork for exclusive use to Designs by Ralu is solely for the purpose of our machine embroidery designs.

You may NOT create derivative works with our artwork to sell, including SVG or cut files,copy, trade, edit these designs and call them your own, share or resell these designs. You may NOT use our artwork or appliques as a basis for new designs. Our artwork is licensed exclusively to Designs by Ralu (FEERYA CUSTOM CREATIONS S.R.L.) and is for *machine embroidery purposes only*

Please enjoy my fairytale world and create beautiful things!